Category Archives: Support
As an IT support company we monitor and review our clients requests and problems ensuring that we are always providing the best service possible. Over the course of this year we have noticed that our WordPress clients have needed help in managing the standard software updates and as a result [...]
Thanks to the hard work of our friends at Centrastage, we are now pleased to be able to extend our Managed IT Support solution to cover Mac OS X.
Now our clients using Mac OS X can have the same level of reassurance and rapid support that our Windows and Linux [...]
We recently performed an installation of Proclarity Desktop Professional 6.3 for one of our clients and ran into an installation issue. When installing Proclarity Desktop on a system running Windows Xp Service Pack 3 the installation can get stuck in a loop when attempting to install the prerequisite services. The install program [...]
Over the last few weeks we’ve noticed a recurring issue with several Small Business Server 2008 systems. Intermittent DNS issues particularly related to resolving .co.uk domains. DNS logs showed nothing amiss and a restart of DNS services would provide a temporary fix, with the issue returning a few days later.