Our CRM solutions are a combination of strategies and processes to manage the interaction of your staff with your clients. Our systems can help you organise, automate and synchronise your internal processes leading to reduced costs.
When you aren’t coordinating your marketing, sales and customer services teams, you are missing opportunities to build long lasting relationships with your customers. Customer Relationship Management (CRM) is a business wide plan which includes all company departments whether they are customer facing or behind the scenes. The measurement and appreciation of customer relationships is critical to implementing this strategy.
After working with many CRM solutions over the years, Ladarnas have decided to specialise in Microsoft Dynamics CRM.
With Microsoft Dynamics CRM (Customer Relationship Management) from Ladarnas, you’ll give your customers a consistent experience with your organisation and gain insight into their interests. Give your marketing, sales and customer service teams the tools to boost sales and service levels without ever leaving Outlook.
From first customer contact to after-sales service, Microsoft Dynamics CRM provides web-enabled customer relationship management solutions to automate day-to-day tasks for sales, customer service, field service, call-centre and marketing professionals. Strengthen your customer loyalty and empower your sales, marketing and customer service teams to work together to shorten sales cycles and increase revenue.
Benefits of Microsoft Dynamics CRM:
- Manage work more easily
- Automate processes to reduce workload
- Understand your customers better
- Improve sales qualification
- Increase sales success
- Analyse performance
- Enhance marketing campaigns
- Track solution media contacts
We provide a full range of services to ensure successful implementation of CRM solutions, from initial consultation and process mapping, to final deployment and post-implementation support. We can also tailor your CRM to specific requirements by integrating it with other systems or creating bespoke add-ons.
By analysing the effectiveness of your sales and marketing through key performance indicators, you’ll be able to generate greater demand, better serve customers and track your organisation’s progress for continued success.
For more information please call us on 0845 094 2990 or leave a note on our contact page.